Responsible Gaming — Play Smart, Stay in Control

Your Responsible Gaming Toolkit

Every registered player on 57bdt has free, instant access to the following responsible gaming controls. You can activate any of these tools at any time by contacting [email protected].

01Our Commitment to Responsible Gaming

At 57bdt, we believe that gambling should always be an enjoyable form of entertainment — not a source of financial pressure, emotional distress, or conflict. We are committed to building a platform that actively supports the wellbeing of every player, from Dhaka to Chittagong, Sylhet to Khulna and beyond.

This means providing transparent tools that give you real control over your gambling activity, clear information about the risks of problem gambling, and a direct, confidential channel to seek help whenever you need it. Responsible gaming is not a box-ticking exercise for 57bdt — it is embedded into every part of how we operate.

02Age Verification — 21+ Only

57bdt enforces a strict minimum age requirement of 21 years for all players. This is not a guideline — it is a hard requirement applied at every stage of the account lifecycle. You will not be able to deposit, place a bet, or withdraw funds until your age has been verified.

During the KYC (Know Your Customer) process, the following age-related checks are applied:

• You must declare your date of birth at registration. Any false declaration constitutes a breach of the Terms & Conditions and will result in account closure and forfeiture of any balance.
• A government-issued photo ID confirming your date of birth (such as a Bangladesh National Identity Card, passport, or birth certificate) is required as part of the standard KYC verification process.
• 57bdt reserves the right to request additional age verification documents at any time if a player's age is in doubt. Accounts remain suspended until verification is completed satisfactorily.

03Deposit Limits

Setting a deposit limit is one of the most effective ways to maintain control over your gambling spend. 57bdt allows you to set limits on how much you can deposit within a defined time period — giving you a firm financial boundary before you start each session rather than after.

Available Deposit Limit Options

• Daily deposit limit: restricts the total amount you can deposit across all payment methods within any 24-hour period. This resets at midnight Bangladesh Standard Time (BST, UTC+6).
• Weekly deposit limit: restricts total deposits across any rolling 7-day period. Useful for players who tend to concentrate their sessions over weekends or during major sporting events such as BPL or IPL.
• Monthly deposit limit: restricts total deposits within any calendar month. This is the broadest limit and is recommended for players who want to set a firm monthly entertainment budget for their 57bdt account.

To set, reduce, or review your current deposit limit, contact the 57bdt support team at [email protected]. Limit reductions take effect immediately. Limit increases are subject to a mandatory 24-hour cooling-off period before they come into force — this deliberate friction is designed to protect you from impulsive decisions.

04Time-Out Feature

A time-out is a short-term break from the 57bdt platform. It is designed for players who feel they need a temporary pause — perhaps after a losing streak, a period of particularly intense play, or simply because they want to step back and reassess their habits without committing to a full self-exclusion.

Time-Out Periods Available

• 24-hour time-out: your account is immediately suspended for one full day. All bets placed prior to the time-out remain valid; no new bets can be placed until the period expires.
• 7-day time-out: a one-week break from all platform activity including casino games, sports betting, and deposits. A useful reset for players who want a proper week off.
• 30-day time-out: a full calendar month away from the platform. This longer break is suitable for players who feel their gambling frequency is getting out of hand and want meaningful time to regain perspective.

To request a time-out, email [email protected] with the subject "Time-Out Request" and specify the duration you require. The time-out will be applied to your account within 24 hours of the request being received. During the time-out period you will not receive any promotional communications from 57bdt.

05Self-Exclusion

Self-exclusion is the most serious responsible gaming tool available on 57bdt. When you request self-exclusion, your account is permanently closed and you are blocked from re-registering for a minimum period of 6 months. This option is designed for players who have concluded that gambling is having a negative impact on their life and who want to stop completely.

57bdt takes self-exclusion requests with the utmost seriousness. We process all self-exclusion requests within 24 hours. Once self-exclusion is active, we will take all reasonable steps to ensure you cannot access the platform or receive promotional materials from 57bdt.

What Happens When You Self-Exclude

• Your account is immediately suspended upon receipt of the request and permanently closed within 24 hours.
• Any verified balance remaining in your account at the time of closure will be returned to you via your registered payment method (bKash, Nagad, Rocket, or Upay) within 5 business days.
• All marketing and promotional communications from 57bdt to your registered contact details are immediately suppressed and will not resume under any circumstances during the exclusion period.
• After the minimum exclusion period of 6 months has elapsed, you may request account reinstatement by contacting [email protected]. Reinstatement is not automatic — it requires a deliberate, active request from you, and a 24-hour cooling-off period applies before access is restored.

06Reality Checks and Activity Monitoring

It is easy to lose track of time when you are engaged in a game of cricket betting or a live casino session. 57bdt offers reality check reminders that alert you after a set period of continuous play — for example, every 30 minutes or every hour — so that you can make a conscious, informed decision about whether to continue.

In addition to session reminders, you can view your complete activity history at any time — including all bets placed, games accessed, deposits made, withdrawals processed, and your net position over any given time period. Honest visibility of your own activity is one of the most powerful responsible gaming tools available to you. To request a full activity report, email [email protected].

07Recognising the Signs of Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they have been gambling. The following warning signs may indicate that gambling is becoming a problem rather than a pastime. If several of these apply to you, we strongly encourage you to reach out for help.

• You spend more money gambling than you originally intended, and find it difficult to stop once you have started a session.
• You gamble to escape stress, anxiety, depression, or problems at home or at work rather than purely for entertainment.
• You chase losses — continuing to gamble after losing money in an attempt to win it back, often with increasingly large bets.
• You lie to family members, friends, or colleagues about how much time or money you spend on gambling.
• Gambling is causing financial difficulties — you are borrowing money, missing bill payments, or spending money earmarked for essential expenses like rent, food, or education.
• You feel irritable, anxious, or restless when you are not gambling, or when you try to reduce or stop your gambling activity.
• Gambling is affecting your relationships — your partner, family, or friends have expressed concern about the amount of time or money you spend on it.
• You find yourself gambling with money you cannot afford to lose, such as savings, loan proceeds, or funds set aside for family needs.

If you recognise any of these signs in yourself, please do not wait until things get worse. Contact 57bdt support at [email protected] and ask about your options — whether that is setting a deposit limit, taking a time-out, or requesting self-exclusion. Our team will handle your message with complete confidentiality and without judgment.

08Tips for Playing Safely at 57bdt

Whether you are a casual player who enjoys a weekly cricket bet or a regular slots enthusiast, the following practical guidelines will help you keep your gambling activity enjoyable, affordable, and under your control at all times.

• Set a budget before you play, not during. Decide the maximum amount you are comfortable losing before your session begins — and treat it as an entertainment cost, not an investment.
• Never gamble with money you need for essential expenses. bKash, Nagad, and Rocket deposits are instant and irreversible — only fund your 57bdt account with discretionary income.
• Take regular breaks during sessions. Step away from the screen every 30-45 minutes. Games are designed to be engaging — conscious breaks help you maintain perspective.
• Do not chase losses. Losing is a normal part of gambling — the house always has a mathematical edge over the long run. Trying to win back losses by betting more rarely works and usually deepens the problem.
• Keep gambling separate from other areas of your life. Do not gamble while you are drinking alcohol, feeling emotionally distressed, or under significant financial stress — these states impair judgment and increase the risk of impulsive decisions.
• Understand the games you play. Before wagering real money, take time to understand the rules, RTP (Return to Player) percentage, and volatility of the games you choose. Informed players make better decisions.
• Talk to someone you trust if gambling starts to feel like a burden. There is no shame in acknowledging that you need support. Whether it is a family member, a close friend, or the 57bdt support team, reaching out early makes all the difference.

09Protecting Young People

If you share a device or a mobile phone with younger members of your household in Bangladesh, it is important to take steps to prevent them from accessing the 57bdt platform. We recommend using device-level parental controls available on Android and iOS to restrict access to gambling-related websites and applications for under-21 users on shared devices.

Additionally, we encourage parents and guardians to have open, age-appropriate conversations with young people about gambling, its risks, and why the minimum age limit of 21 exists. Gambling is not a risk-free activity, and young people deserve honest guidance about its realities before they reach adulthood.

10Get Help — You Are Not Alone

If gambling has become a problem for you or someone you care about, please do not suffer in silence. The 57bdt support team is available to help with account controls, and can point you in the right direction for further confidential support. There is no judgment here — reaching out is a sign of strength, not weakness.

We aim to respond to all responsible gaming requests within 24 hours. All communications are treated as strictly confidential and are handled by a dedicated team with experience in player welfare.